Feedbacks from the clients

Nationality: German | Travel Date: June 2013

Passangers: 2

Hi Olivia,

I wanted to thank you again for all your help with our guatemala trip... it was absolutely amazing. As briefly discussed, I am going to Nicaragua over new years, and was hoping you could help me organize a few things.

Nationality: USA | Travel Date: June 2013

Passangers: 3

Thanks so much! Your driver Elias was absolutely wonderful, on time and very kind! I appreciate your company's awesome communication and reliability! Two of the hotels we stayed at write your company's name down as well as they were impressed w your reliability and willingness to pick us up on the mountain at earthlodge! Thanks so much !!

Nationality: Australia | Travel Date: January 2013

Passangers: 2

My travel in Guatemala, Mexico & Belize through Marvelus travel was really great. When I made the booking, I felt quite confused to begin with. I thought how can it be that I can start the tour wherever I want & whenever I want? How many tour groups do they have? I wondered. And then I learnt that I would be travelling on buses & minivans with others, but that it wasn't a tour group as such. The people I met one day could be different to people I would travel with the next day.

This was great for someone like me, who didn't really want to get locked in with the same people for 22 days. I had thought if I got on with the others, that would be great, but what if there wasn't simpatico? During the journey, I met several people on a day's journey who I sometimes met up with again. There were some great connections being travellers in places where we had not been before. Others often helped me in conversations, as my Spanish was picito.

Marvelus has such a great system allowing the traveller to start when & where they want, plus making the journey adaptable with opportunities to remain in places longer, provided there is a day's notice given. English can be limited or even non-existent by some locals, be it drivers, people in hotels, or in shops. One thing I learnt was to write down bookings & bus numbers etc. as soon as you get them from Marvelus. Never assume that tomorrow, email will be accessible when you need the information. Central America can be unpredictable with technology.

As for price, Marvelus was much more economical than the tours I saw advertised back in Australia. Most of the entries to parks etc. were included in the price, but all that is made clear when the itinerary is developed with them. Many meals you pay your own way, but there are many places that are economical in this part of the world.

In my future travel to Central America, I will probably book my buses & minivans through Marvelus as their prices are compatible to other local travel groups. But for a first visit, it is so much smarter to let Marvelus manage the bookings of accommodation & travel, as they have so much experience & knowledge of the region. All of the accommodation was good and some was really nice, but my advice to anyone travelling here, is be open & adaptable. You will have such a great time. Be careful not to show off anything too fancy like cameras etc. as some places have much poverty and therefore crime, but to not see this beautiful & magical part of the world is a major mistake. Many people avoid Guatemala City, but I loved it. Much poverty, but staying to the main streets during the day was all fine.

The area of Lanquin is beautiful but I did find the water cave activity quite challenging. It was a test. My most favourite spots, and there were many would be Panajachal(where Marvelus have their office) and the villages of Lake Atitlan, Antigua, Palenque, Merida, Tulum & the grand Cenote, Belize City for New Year's Eve! And Tikal, staying at Flores, such a brilliant area. You will meet so many friendly people on your journey, both locals & tourists.

Thanks Olivia & Daniel for organising an unforgettable trip J

Passangers: 2

Nationality: Israel | Travel Date: March 2013

We have arrived home on 6th of April and we are OK ! 
The tour was perfect, we enjoyed every moment. 
The tour guide was very good, polite ,friendly and excellent driver. 
The car was not minivan as reserved but it was OK no complains. 
The itinerary was balanced and we have succeeded to do everything on time. 
All hotels were very good but the included dinner was limited for special menu. 

Thank you for organizing our tour it was wonderful time for us.

Nationality: USA | Travel Date : March 2013

Passangers: 14

It is always a pleasure to work with Marvelus Travel! They are very friendly, professional, and punctual. They have helped us with hotels, transportation, homestays, meals, and tourist activities. They work with superior drivers, guides, and hotels. They always consider what will work best for the client. They have planned 3 trips to Guatemala for us for groups of 11-14 people, and everything has turned out perfectly. I very strongly recommend Marvelus Travel!

Nationality: Ingland

Passangers:

Dear Daniel, Olivia, Brenda and Jorge,

We would like to thank you so much for arranging everything for us for the last 10 days in Guatemala, but starting in Nicaragua and ending in Belize. Every arrangement and transfer was perfect, from long distance buses, mini buses, and taxis to the hotels and guides. As a family travelling with a 14 and 10 year old, we felt safe and looked after the whole time, and your team were always quick to respond when we had any questions. We would not hesitate to recommend Marvelus Travel for travelling in Central America and we intend to use you again when travelling from Belize to and through Mexico.

Thanks again for all your help, and please feel free to use any text from us in your publicity.

Nationality: USA

Passangers:

We returned home last night after a wonderful trip. Everything went according to plan. Thanks again for all the help you, Daniel and the rest of your staff were in helping us set up this trip. We will recommend you to our friends.

Nationality: Slovenia | Travel Date: December 18 - Jan - 5 -2011

Passangers: 20 | Travel Agent: Ravbar Travel

This travel company was travel with Marvelus Travel in Mexico Guatemala and Belize for 24 days.

http://www.ravbar.org/

Nationality: Bulgaria |Travel Date: November - December 2011

Passangers: 26 | Travel Agent: Terra Incognita Tours

Dear Olivia,

Thank you for your cooperation and the good time we had in Mexico! I hope we will have groups, never mind the financial crisis, and I hope there won't be any earthquaques any more. The group came home happy with all the emotions of this trip - even the sismo!

Best regards,

Roumy Marinova

http://www.terrainctours.com/

Nationality: USA | Travel Date: Guatemalan vacation-Dec 27, 2009-Jan 4, 2010

Passangers: 5

We want to tell you what a wonderful time we had in Guatemala during the days Dec 27, 2009-Jan 4, 2010. Our daughter, Allison Krogstad had talked to you to get help in making arrangements for travel in Guatemala. You did a terrific job and sent such great people to be our guides and drivers. They were all very professional and pleasant...particularly Edyn Mendez who met us in Flores and toured with us in Tikal. What an intelligent and well-informed young man. His knowledge of the ruins at Tikal were outstanding. And he was so patient (we had 3 little ones 7 and under in age!!!). Mario was also a wonderful driver...taking us from Flores to Tikal.

And Pedro who drove us from Camino Real to Flores was another young man who went above and beyond to help us enjoy the area. Since we had some time before our flight, he took us into Flores and showed us the area. Very nice young man.

Ernesto was also a great driver, getting us through Guatemala City during rush hour on our way to Antigua.

 

From Antigua to Panajachel we had Edwin who also made our drive very pleasant...stopping at an overlook for pictures, too.

 

Our boat trip to San Juan and Santiago was also fantastic with Juan being a most informative guide (and with the rough waters near San Juan, we were happy to see we had a very experienced boat driver! Another Juan! Great job!). Another special person was Victor Raul who we had twice during our time in Guatemala. He was such an exceptionally happy individual. When he returned to drive us from Panajachel to Guatemala City we were pleasantly surprised.

Adding to the wonderful staff were your choices of hotels. They were all clean and spacious and in wonderful locations for seeing what we wanted to see.

Your organization skills were wonderful...planning just enough time everywhere to enjoy what we were seeing. All your drivers were prompt, professional, courteous, clean, and friendly. It made our trip flow so easily with no rushing.

And we so enjoyed visiting with the Mayan family "Cuc" in San Jorge. Please send them our regards. We wish them well.

 

Thanks so much for making our trip perfect. We felt very comfortable with your entire staff and if we missed someone, I apologize. Your staff is a great tribute to your skills in management. We have already recommended you to friends who are hoping to go to Costa Rica sometime next year.

Thanks for all your help and we wish you much success with your travel business.

Ken and Laurie Johnson

38 Shaffer Court

Coal Valley, IL USA

Nationality: Texas USA Travel Date: July 2011

Passangers: 19 College Texas Wesleyan

Primero quisiera agradecerte todas tus atenciones. Los estudiantes la pasaron de maravilla. Nosotros ya estamos planificando el ano entrante. Quisieramos saber varias cosas.

Nationality: Texas USA Travel Date: November 2010

Passangers: 2 | Countries visited: Guatemala and Honduras

Hello Daniel,

Your service was first class. All arrangements happened like clockwork, the drivers and guides always arrived on time. The hotels were as we had agreed, basic but clean, with friendly staff. We had a good time, thank you.

With Regards

Angela & Richard Anderson

Nationality:Ingland | Travel Date: 2008/12/2

Passangers: 2 Travel Agent: Ravbar Travel | Countries visited: Guatemala, Mexico

Hi Daniel
Thanks for the email We had a fantastic time in Guatemala & Mexico- made it to Nebaj and to a horse ranch - Unicornio Azul - 2 hours away from Todos Santos - enjoyed both so much and wish we were still there!

Nationality: Norway | Travel Date:16 de noviembre de 2006

Passangers: 1 | Countries visited: Guatemala

Hola Daniel.
Gracies por mi visita a su empreza, muy impressionada. Me siento feliz que tiene un empreza y no tengo a menos duda que va a hacer un muy bueno empreza. Y si es possible para usted subrivir esos ultimos mezes su empreza sera un empreza com muchos posibilidades por creser.

Buen suerte!!!!

 

Nationality: USA | Travel Date: 2008/5/13

Passangers: 4 | Countries visited: Guatemala

Hi Daniel

Thank you again for arranging our tours and shuttles while we were in Guatemala! We had a wonderful trip and your services made it that much easier!

Melissa Schwartz
Contracts Business Manager
240-864-7523

http://www.terrainctours.com/

Nationality: USA | Travel Date: 2010/10/31

Passangers: 4 | Countries visited: Guatemala

Erica wrote:
"Marvelus Travel is great!  They are super attentive, and accomodating.  We used them for our 4 days of running around in Guatemala.  Everything was set up before we got there, and reliable.

GREAT JOB!!  THANK YOU FOR MAKING OUR TRIP!"

Nationality: Canada | Travel Date: 2012/7/11

Passangers: 2 | Countries visited: Costa Rica and Honduras

Olivia -- thank you so much for all your help in arranging this for us. I can't thank you enough. You have relieved much travel stress for us. I will be sure to spread the good word about your company.

Thanks again!
Andréa

Nationality: USA | Travel Date: January 2013

Passangers: 1 | Countries visited: Mexico, Belize, Guatemala

Hi Olivia,

Thank you for all the help you have given me. The customer service of Marvelus has been excellent. I'm continuing my travels in central america on my own now as I think it will do me good to get practice of travelling around without anybody organising things for me. I will recommend the service Marvellous provides to my friends if they ever come to central america.

Many thanks again

Nationality: USA | Travel Date: September, 28th 2012

Passangers: 6 | Countries visited: Chiapas, Mexico

Hi Olivia,

We had a good time in Chiapas.
Your services were good and highly recommended.

Thanks,
Christian