We want to tell you what a wonderful time we had in Guatemala during the days Dec 27, 2009-Jan 4, 2010. Our daughter, Allison Krogstad had talked to you to get help in making arrangements for travel in Guatemala. You did a terrific job and sent such great people to be our guides and drivers. They were all very professional and pleasant...particularly Edyn Mendez who met us in Flores and toured with us in Tikal. What an intelligent and well-informed young man. His knowledge of the ruins at Tikal were outstanding. And he was so patient (we had 3 little ones 7 and under in age!!!). Mario was also a wonderful driver...taking us from Flores to Tikal.
And Pedro who drove us from Camino Real to Flores was another young man who went above and beyond to help us enjoy the area. Since we had some time before our flight, he took us into Flores and showed us the area. Very nice young man.
Ernesto was also a great driver, getting us through Guatemala City during rush hour on our way to Antigua.
From Antigua to Panajachel we had Edwin who also made our drive very pleasant...stopping at an overlook for pictures, too.
Our boat trip to San Juan and Santiago was also fantastic with Juan being a most informative guide (and with the rough waters near San Juan, we were happy to see we had a very experienced boat driver! Another Juan! Great job!). Another special person was Victor Raul who we had twice during our time in Guatemala. He was such an exceptionally happy individual. When he returned to drive us from Panajachel to Guatemala City we were pleasantly surprised.
Adding to the wonderful staff were your choices of hotels. They were all clean and spacious and in wonderful locations for seeing what we wanted to see.
Your organization skills were wonderful...planning just enough time everywhere to enjoy what we were seeing. All your drivers were prompt, professional, courteous, clean, and friendly. It made our trip flow so easily with no rushing.
And we so enjoyed visiting with the Mayan family "Cuc" in San Jorge. Please send them our regards. We wish them well.
Thanks so much for making our trip perfect. We felt very comfortable with your entire staff and if we missed someone, I apologize. Your staff is a great tribute to your skills in management. We have already recommended you to friends who are hoping to go to Costa Rica sometime next year.
Thanks for all your help and we wish you much success with your travel business.
Ken and Laurie Johnson
38 Shaffer Court
Coal Valley, IL USA